Help for Former Houston Fig Advanced LipoDissolve Clients

Like everyone else on December 7, 2007, Dr. Mark Schusterman was stunned when all Fig clinics for Advanced LipoDissolve were closed due to "economic circumstances beyond our control" as cited by Fig CEO, Rob Semaan and his stated intent to file Chapter 11 Bankruptcy.

Dr. Schusterman can help you continue with treatments. He has all Houston patients' charts and medical records, so your information is safe and sound. He does not, however, have access to any funds previously paid to Fig. All financial claims must be made through Fig and will follow the bankruptcy process. NO FINANCIAL CLAIMS MAY BE PROCESSED BY DR. SCHUSTERMAN.

For Financial Claims Against Fig
Here is what you can do to apply for a refund of fees paid to Fig for services:

1) For Care Credit Patients
Send your dispute in writing to:
GE Consumer Finance
P. O. Box 981438
El Paso, TX 79998-1438

Include your Name, Account #, Date and Amount Paid

Care Credit's phone number for Customer Service is:
866-893-7864

2) If you paid using a credit card or bank account, you may check with the corresponding institution regarding filing a dispute for non-receipt of prepaid services.

3) If you paid via check or cash, there should eventually be information listed on the Fig website (www.fig.com) with instructions for filing a claim.

This is the only information that we have to assist you in filing a claim for refund.

Continuing LipoDissolve Treatment Options
Dr. Schusterman offers two options to those former Fig clients wishing to continue LipoDissolve treatments.

Option 1:
Dr. Schusterman is offering continued treatments to existing Fig patients for the cost of an office visit which is $75. You will not be asked to pay in advance for treatments to come, simply pay for each office visit until you have reached your goals. Whether you were treating one area or three areas you may be treated for the $75 fee as long as those areas were previously purchased at Fig. Additional areas may be purchased at original prices.

This offer will allow you to continue your treatments and get your desired result at a fraction of your original cost and you will still be eligible to seek refunds from Fig through their bankruptcy proceedings. For example, if you paid $6000 for 3 areas ($2000 each area), and you have been treated twice, you have probably not yet seen any major results as it takes an average of six treatments to see results. If you continued with 4 more treatments at the cost of $75 for each office visit, you could get your $6000 worth of results for only $300.

Option 2:
Under Dr. Schusterman's direction, we will continue to deliver LipoDissolve treatments and therefore, we are interested in promoting these services to new patients, as well as taking care of former Fig patients.

If you refer a patient who purchases LipoDissolve, YOU CAN RECEIVE ALL SUBSEQUENT LIPODISSOLVE TREATMENTS AT NO ADDITIONAL COST. When one of your referrals makes a purchase, your office visit fee of $75 will be waived for the remainder of your treatment areas.

Why Dr. Schusterman

You can feel secure in continuing your treatments with Dr. Schusterman.
He uses the same medication from the same pharmacy that you were previously receiving from Fig.
He follows all of the same researched and proven protocols for safety.
He has a highly trained staffed including several former Fig staff members.
He has your medical records with details about your previous treatments so that you can continue the process your have already started.
And finally, while Fig was a very new company and obviously its rapid growth lacked sustainability, Dr. Schusterman has been a noted plastic surgeon in Houston for twenty years. He will be here to serve his patients now and in the future. If you wish to continue treatment, he will be in business for years to come and therefore here to complete that treatment.
He is making this offer as a gesture of his commitment to provide continued quality care for all former Fig LipoDissolve patients. The LipoDissolve process works, but it does take repeated treatments.