Mark A. Schusterman, M.D., P.A.
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Under the HIPAA Privacy Rule, an individual has the right to adequate notice of the policies and procedures of Mark A. Schusterman, M.D., P.A., with respect to Protected Health Information or PHI. We are required to abide by the terms of the Notice of Privacy Practices. Thus, Mark A. Schusterman, M.D., P.A. has adopted certain procedures that provide adequate notice to individuals of their rights and the procedures for exercising their rights to protected health information about them. The following form will be utilized by Mark A. Schusterman, M.D., P.A. to advise patients as to how their Protected Health Information will be utilized and their rights with respect to the PHI. The privacy consent form will be provided to patients at their initial sign-in and maintained in the patient’s permanent chart remaining active for a period of six years and will be the consent for treatment, payment and healthcare operations.
This Notice of Privacy Practices describes how we may use and disclose your Protected Health Information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your PHI. PHI is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.
If you have any questions about this Notice please contact: our Privacy Contact, who is Jeannette M. Piette,
Practice Manager and Privacy Officer.
1. Uses and Disclosures of Protected Health Information
Uses and Disclosures of Protected Health Information Based Upon Your Written Consent
You will be asked to sign a consent form. Once you have consented to use and disclosure of PHI for treatment, payment and health care operations by signing the consent form, your physician will use or disclose your PHI as described in Section 1. Your PHI my be used and disclosed by your physician, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you. Your PHI may also be used and disclosed to pay your health care bills and to support the operation of the physician’s practice.
Following are examples of the types of uses and disclosures of your Protected Health Information that the physician’s office is permitted to make once you have signed our consent form. These examples are not meant to be exhaustive, but to describe the types of uses and disclosures that may be made by our office once you have provided consent.
Treatment: We will use and disclose your PHI to provide,
coordinate or manage your health care and any related
services. This includes the coordination or management
of your health care with a third party that has already
obtained your permission to have access to your PHI.
For example, we would disclose your PHI, as necessary,
to a home health agency that provides care to you.
We will also disclose protected health information
to other physicians who may be treating you when we
have the necessary permission from you to disclose
your PHI. For example, your PHI may be provided to
a physician to whom you have been referred to ensure
that the physician has the necessary information to
diagnose or treat you. In addition, we may disclose
your PHI from time-to-time to another physician or
health care provider (e.g., another specialist or laboratory)
who, at the request of your physician, becomes involved
in your care by providing assistance with your health
care diagnosis or treatment to your physician.
Payment: Your PHI will be used, as needed, to obtain
payment for your health care services. This may include
certain activities that your health insurance plan
may undertake before it approves or pays for the health
care services we recommend for you such as: making
a determination of eligibility or coverage for insurance
benefits, reviewing services provided to you for medical
necessity, and undertaking utilization review activities.
For example, obtaining approval for a hospital stay
may require that your relevant PHI is disclosed to
the health plan to obtain approval for the hospital
admission.
Healthcare Operations: We may use or disclose, as needed,
your PHI in order to support the business activities
of your physician’s practice. These activities
include, but are not limited to, quality assessment
activities, employee review activities, training of
medical students, licensing, marketing, and conducting
or arranging for other business activities. For example,
we may disclose your PHI to medical school students
that see patients at our office. In addition, we may
call you by name in the waiting room when your physician
is ready to see you. It may be necessary to contact
you to remind you of your appointment.
We will share your PHI with third party “business
associates” that perform various activities (e.g.,
billing, or computer support) for the practice. Whenever
an arrangement between our office and a business associate
involves the use or disclosure of your protected health
information, we will have a written contract that contains
terms that will protect the privacy of your PHI.
We may use or disclose your Protected Health Information, as necessary, to provide you with information about treatment alternatives or other health related benefits and services that may be of interest to you. We may also use and disclose your PHI for other marketing activities. For example, your name and address may be used to send you a newsletter about our practice and the services we offer. We may also send you information about products or services that we believe may be beneficial to you. You may contact our Privacy Contact, Jeannette M. Piette, Practice Manager and request that these marketing materials NOT be sent to you.
Uses and Disclosures of Protected Health Information Based upon Your Written Authorization
Other uses and disclosures of your PHI will be made only with your written authorization, unless otherwise permitted or required by law as described below. You may revoke this authorization, at any time, in writing, except to the extent that your physician or the physician’s practice has taken an action in reliance on the use or disclosure indicated in the authorization.
Other Permitted and Required Uses and Disclosures That May Be Made With Your Consent,
Authorization or Opportunity to Object
We may use and disclose your PHI in the following instances. You have the opportunity to agree or object to the use or disclosure of all or part of your PHI. If you are not present or able to agree or object to the use or disclosure of the PHI, then your physician may, using professional judgement, determine whether the disclosure is in your best interest. In this case, only the PHI that is relevant to your health care will be disclosed.
Others
Involved in Your Healthcare: Unless you object, we
may disclose to a member of your family, a relative,
a close friend or any other person you identify, your
PHI that directly relates to that person’s involvement
in your health care. If you are unable to agree or
object to such a disclosure we may disclose such information
as necessary if we determine that it is in your best
interest based on our professional judgement. We may
use or disclose PHI to notify or assist in notifying
a family member, personal representative or any other
person that is responsible for your care of your location,
general condition or death. Finally, we may use or
disclose your PHI to an authorized public or private
entity to assist in disaster relief efforts and to
coordinate uses and disclosures to family or other
individuals involved in your health care.
Emergencies: We may use or disclose your PHI in an
emergency treatment situation. If this happens, your
physician shall try to obtain consent as soon as reasonably
possible after the delivery of treatment. If your physician
or another physician in the practice is required by
law to treat you and the physician has attempted to
obtain your consent but is unable to obtain your consent,
he or she may still use or disclose your PHI to treat
you.
Communication Barriers: We may use and disclose your
PHI if your physician or another physician in the practice
attempts to obtain consent from you but is unable to
do so due to substantial communication barriers and
the physician determines, using professional judgement,
that you intend to consent to use or disclosure under
the circumstances.
Other Permitted and Required Uses and Disclosures That May Be Made Without Your Consent.
Authorization or Opportunity to Object
Required
By Law: We may use or disclose your PHI to
the extent that law requires the use or disclosure.
The use or disclosure will be made in compliance with
the law and will be limited to the relevant requirements
of the law. You will be notified, as required by law,
of any such uses or disclosures.
Public Health: We may disclose your PHI for public
health activities and purposes to a public health authority
that is permitted by law to collect or receive the
information. The disclosure will be made for the purpose
of controlling disease, injury or disability. We may
also disclose your PHI, if directed by the public health
authority, to a foreign government agency that is collaborating
with the public health authority.
Communicable Diseases: We may disclose your PHI, if
authorized by law, to a person who may have been exposed
to a communicable disease or may otherwise be at risk
of contracting or spreading the disease or condition.
Health Oversight: We may disclose PHI to a health oversight
agency for activities authorized by law, such as audits,
investigations, and inspections. Oversight agencies
seeking this information include government agencies
that oversee the health care system, government benefit
programs, other government regulatory programs and
civil rights laws.
Abuse or Neglect: We may disclose your PHI to a public
health authority that is authorized by law to receive
reports of child abuse or neglect. In addition, we
may disclose your PHI if we believe that you have been
a victim of abuse, neglect or domestic violence to
the governmental entity or agency authorized to receive
such information. In this case, the disclosure will
be made consistent with the requirements of applicable
federal and state laws.
Food and Drug Administration: We may disclose your
PHI to a person or company required by the FDA to report
adverse events, product defects or problems, biologic
product deviations, track products; to enable product
recalls; to make repairs or replacements, or to conduct
post marketing surveillance, as required.
Legal Proceedings: We may disclose PHI in the course
of any judicial or administrative proceeding, in response
to an order of a court or administrative tribunal (to
the extent such disclosure is expressly authorized),
in certain conditions in response to a subpoena, discovery
request or other lawful process.
Law Enforcement: We may also disclose PHI, so long
as applicable legal requirements are met, for law enforcement
purposes. These law enforcement purposes include (1)
legal processes and otherwise required by law, (2)
limited information requests for identification and
location purposes, (3) pertaining to victims of a crime,
(4) suspicion that death has occurred as a result of
criminal conduct, (5) in the event a crime occurs on
the premises of the practice, and (6) medical emergency
(not on the Practice’s premises) and it is likely
that a crime has occurred.
Coroners, Funeral Directors, and Organ Donation: We
may disclose PHI to a coroner or medical examiner for
identification purposes, determining cause of death
or for the coroner or medical examiner to perform other
duties authorized by law, in order to permit the funeral
director to carry out their duties. We may disclose
such information in reasonable anticipation of death.
PHI may be used and disclosed for cadaver organ, eye
or tissue donation purposes.
Research: We may disclose your PHI to researchers when
their research has been approved by an institutional
review board that has reviewed the research proposal
and established protocols to ensure the privacy of
your PHI.
Criminal Activity: Consistent with applicable federal
and state laws, we may disclose your PHI if we believe
that the use or disclosure is necessary to prevent
or lessen a serious and imminent threat to the health
or safety of a person or the public. We may also disclose
PHI if it is necessary for law enforcement authorities
to identify or apprehend an individual.
Military Activity and National Security: When the appropriate
conditions apply, we may use or disclose PHI of individuals
who are Armed Forces personnel (1) for activities deemed
necessary by appropriate military command authorities;
(2) for the purpose of a determination by the Department
of Veterans Affairs of your eligibility for benefits,
or (3) to foreign military authority if you are a member
of that foreign military services. We may also disclose
your PHI to authorized federal officials for conducting
national security and intelligence activities, including
for the provision of protective services to the President
or others legally authorized.
Workers’ Compensation: Your PHI may be disclosed
by us as authorized to comply with worker’s compensation
laws and other similar legally established programs.
Inmates: We may use or disclose your PHI if you are
an inmate of a correctional facility and your physician
created or received your PHI in the course of providing
care to you.
Required Uses and Disclosures: Under the law, we must
make disclosures to you and when required by the Secretary
of the Department of Health and Human Services to investigate
or determine our compliance with the requirements of
Section 164.500 et. seq.
2. Your Rights
Following is a statement of your rights with respect to your Protected Health Information and a brief description of how you may exercise these rights.
a. You have the right to inspect and copy your PHI. This means you may inspect and obtain a copy of PHI about you that is contained in a designated record set for as long as we maintain the PHI. A “designated record set” contains medical and billing records and any other records that your physician and the practice uses for making decisions about you.
Under federal law, however, you may not inspect or copy the following records; psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and PHI that is subject to law that prohibits access to PHI. Depending on the circumstances, a decision to deny access may be revisable. In some circumstances, you may have a right to have this decision reviewed. Please contact our Privacy Contact, Jeannette M. Piette, Practice Manager, if you have questions about access to your medical record.
RELEASE OF MEDICAL RECORDS
• Release with patient’s written consent. Records, which we create in the examination and treatment of patients, are considered property of the health care provider and not the patient. However, patients have the legal right of access to the information within their medical records. Therefore, when we receive a proper written request, we will within fifteen (15) business days provide a copy of the medical records to the patient. At no time will original records be distributed. In the event there is a determination that the release of the records will result in physical, mental or emotional harm to the patient, the records may be withheld. We may require payment for the copying charges of the records at Twenty Five and no/100 Dollars ($25.00) for the first twenty (20) pages and twenty cents ($.20) per page thereafter, except in certain limited situations. We will not withhold medical records because a patient has refused to pay their account.
b. You have the right to request a restriction of your PHI. This means you may ask us not to use or disclose any part of your PHI for the purposes of treatment, payment or healthcare operations. You may also request that any part of your PHI not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in the Notice of Privacy Practices. Your request must state the specific restriction requested and to whom you want the restriction to apply.
Your physician is not required to agree to a restriction
that you may request. If your physician believes it
is in your best interest to permit use and disclosure
of your PHI, your PHI will not be restricted. If your
physician does agree to the requested restriction,
we may not use or disclose your PHI in violation of
that restriction unless it is needed to provide emergency
treatment. With this in mind, please discuss any restriction
you wish to request with your physician. You may request
a restriction by [placing the specific restriction
at the bottom of the consent.]
u>c.
You have the right to request to receive
confidential communications from us by
alternative means or at an
alternative location. We will accommodate reasonable
requests. We may also condition this accommodation
by asking you for information as to how payment will
be handled or specification of an alternative address
or other method of contact. We will not request an
explanation from you as to the basis for the request.
Please make this request in writing to our Privacy
Contact, Jeannette M. Piette, Practice Manager.
d. You may have the right to have your
physician amend your PHI. This means you may request an amendment of
PHI about you in a designated record set for as long
as we maintain this information. In certain cases,
we may deny your request for an amendment. If we deny
your request for amendment, you have the right to file
a statement of disagreement with us and we may prepare
a rebuttal to your statement and will provide you with
a copy of any such rebuttal. Please contact our Privacy
Contact to determine if you have questions about amending
your medical record.
e. You have the right to receive an accounting
of certain disclosures we have made, if any,
of your PHI. This
right applies to disclosures for purposes other than
treatment, payment or healthcare operations as described
in this Notice of Privacy Practices. It excludes disclosures
we may have made to you, for a facility directory,
to family members or friends involved in your care,
or for notification purposes. You have the right to
receive specific information regarding these disclosures
that occurred after April 14, 2003 not for a period
of time greater than six years. You may request a shorter
timeframe. The right to receive this information is
subject to certain exceptions, restrictions and limitations.
f. You have the right to obtain a paper
copy of this notice from us, upon request, even
if you have agreed
to accept this notice electronically. You may obtain
a copy of the Notice of Privacy Practices by asking
our receptionist at your next appointment, or by calling
and asking us to mail you a copy or accessing our website
www.CenterForENT.com.
3. Complaints
If you believe you privacy rights have been violated, you may file a complaint with our Privacy Contact, or to the Office for Civil Rights, U.S. Department of Health and Human Services. You may file a complaint with us by notifying our Privacy Contact in writing within 180 days of suspected violation. We will NOT be penalized for filing a complaint. You may contact our Privacy Contact, Jeannette M. Piette at 713-794-0368 or email address at jeannette@alwaysyouthful.com for further information about the complaint process. All complaints should be submitted in writing. The address of the Office of Civil Rights is:
Region
VI, Office for Civil Rights
U.S. Department of Health and Human Services
1301 Young Street, Suite 1169
Dallas, Texas 75202
(214) 767-4056
4. Changes To This Notice
Mark A. Schusterman, M.D., P.A. reserves the right to change their practices and to make the new provisions effective for all. If Protected Health Information practices change, a revised Notice will be available at Mark A. Schusterman, M.D., P.A. Upon your request, a copy of the revised Notice will be mailed or e-mailed to the address you have provided.